Connect with one of our support team on live chat

Tala

Unfortunately, we do not offer exchanges at this time. However, items may be returned for store credit. To initiate a return, please submit your request through our <a href="https://talalighting.com/apps/aftership-returns-center" target="_blank" rel="noopener noreferrer">Return Portal</a>.If you have any questions regarding exchanges, please contact us at <a data-fr-linked="true" href="mailto:hello@tala.co.uk">hello@talalighting.co.uk</a> our team will be happy to assist you.If your item arrives defective, damaged, or incorrect, please contact us immediately and include clear photos of the issue so we can review and resolve the matter as quickly as possible.

Unfortunately, we do not offer exchanges at this time. However, items may be returned for store credit. To initiate a return, please submit your request through our Return Portal. If you have any questions regarding exchanges, please contact us at he

Can I exchange my order?

Returns & Refunds

Can Tala fixtures be installed on sloped ceilings?

What is colour temperature?

Do your products work in the USA?

Can I extend the length of my pendants?

Can I adjust the cable on my pendant?

Can I use a lampshade with Tala pendants?

Do you sell replacement parts?

What is Dim-to-Warm?

My product has stopped working?

Do you offer Bayonet bulbs?

Is Tala LIA certified?

What is power factor?

What is CRI and why is it important?

Do LED's generate any heat?

What is the average lifespan of a Tala bulb?

What does a 30,000-hour lifespan look like?

What is the lumen output of a Tala bulb?

What are the advantages of switching to LED?

What's different about Tala lightbulbs?

What is your warranty policy?

Are Tala products IP rated?

What dimming systems are recommended for Tala bulbs and fixtures?

How are the Tala bulbs designed?

Product Information

Do you sell replacement bulbs?

Only part of my order has arrived?

Where is my order?

Can't find delivered order?

Do your bulbs & fixtures come in different sizes?

Where can I purchase Tala?

Can I cancel my order?

Can I set up a trade account?

My order has arrived damaged?

Can I change my delivery address?

Do you offer discounts on orders?

Can you provide VAT invoices?

Orders, Shipping & Tracking

Do you offer free returns?

Can I return my order?

Can I exchange my order?Updated a day ago